PRIVACY POLICY

 

Last updated: August 2026

This Privacy Policy explains how ARCHIBEL collects, uses, and protects users' personal data when they visit the site, place an order, contact ARCHIBEL, or use the various services offered on the online store.

ARCHIBEL undertakes to process personal data in accordance with applicable regulations, particularly the General Data Protection Regulation (GDPR) and applicable French legislation.

1. DATA CONTROLLER

The data controller for personal data is:

ARCHIBEL
Micro-enterprise operated by Léa Gangloff
Address: 406 rue des Vanniers, 97122 Baie-Mahault
Email: contact@archibelswim.com

2. DATA COLLECTED

Depending on your use of the site, ARCHIBEL may collect the following information:

  • first and last name;
  • postal address and delivery address;
  • email address;
  • phone number;
  • information related to orders and purchased products;
  • information necessary for payment and invoicing;
  • exchanges with customer service;
  • data related to site navigation;
  • IP address and technical information related to the device or browser used;
  • preferences regarding marketing communications and cookies.

Banking information necessary for payment is processed by the payment providers used by the store. ARCHIBEL does not directly store your complete credit card data.

3. USE OF DATA

The personal data collected may be used to:

  • process, prepare, and ship orders;
  • manage payments, returns, refunds, and after-sales requests;
  • communicate with the customer about their order;
  • respond to requests addressed to customer service;
  • ensure the operation and security of the site;
  • prevent fraud and misuse;
  • comply with applicable legal, accounting, and tax obligations;
  • improve the operation and experience offered on the store;
  • send commercial communications or a newsletter when regulations allow and, where necessary, after obtaining the user's consent;
  • measure audience and site performance when the relevant tools are used in accordance with the user's choices.
4. LEGAL BASES FOR PROCESSING

Depending on the purpose, the processing carried out by ARCHIBEL may be based on:

The performance of a contract, particularly to process an order, receive payment, organize delivery, or manage a return.

Compliance with a legal obligation, particularly for accounting, tax, or regulatory obligations.

Consent, particularly when it is required for sending certain commercial communications or using certain cookies and trackers.

ARCHIBEL's legitimate interest, where applicable, particularly to ensure site security, prevent fraud, or improve certain services, subject to the rights and freedoms of the data subjects.

5. RECIPIENTS OF DATA

Personal data is only communicated to individuals and service providers who need it to operate the store and provide the requested services.

They may be transmitted to:

  • Shopify, which provides the platform enabling the operation of the online store;
  • the payment providers used on the site, including Stripe and PayPal, depending on the payment method chosen by the customer;
  • carriers and logistics providers responsible for delivery;
  • technical providers necessary for the operation, security, or maintenance of the site;

  • Meta Platforms services, particularly when Meta tools (Facebook and Instagram) are used for audience measurement, performance analysis, or advertising, in accordance with the user's cookie choices;

  • communication, email, analytical, or advertising service providers potentially used by ARCHIBEL;
  • competent administrations or authorities when required by law.

ARCHIBEL does not sell its customers' personal data.

6. SHOPIFY

The ARCHIBEL store is operated using the Shopify platform.

As part of the store's operation, certain personal data may be processed by Shopify and its service providers to provide the services necessary for site operation, order placement, and transaction security.

Processing carried out directly by Shopify is also subject to its own terms and privacy policies.

7. DATA TRANSFERS OUTSIDE THE EUROPEAN UNION

Some service providers used for the site's operation may be established or process certain data outside the European Economic Area.

When such transfers occur, they are governed in accordance with applicable data protection regulations, particularly by means of an adequacy decision or appropriate safeguards when these are required.

8. RETENTION PERIOD

ARCHIBEL retains personal data only for the period necessary for the purposes for which it was collected and to comply with its legal obligations.

As an indication:

  • data necessary for order management and customer relations are retained for the period necessary for the execution of the order and may then be archived for the periods necessary for the establishment, exercise, or defense of legal claims;
  • accounting documents and supporting evidence are retained for the periods provided for by applicable regulations, which may extend up to 10 years;
  • data used for commercial prospecting purposes may be retained for the period authorized by applicable regulations, particularly for a maximum of 3 years from the end of the commercial relationship or the last contact from the prospect, depending on the situation;
  • data relating to cookies and trackers are retained for the applicable periods in accordance with regulations and CNIL recommendations;
  • when processing is based on consent, this may be withdrawn at any time, without affecting the lawfulness of processing carried out before its withdrawal.

Certain data may be retained longer when necessary to comply with a legal obligation or to defend ARCHIBEL's rights.

9. NEWSLETTER AND COMMERCIAL COMMUNICATIONS

When a user subscribes to the newsletter or agrees to receive commercial communications, ARCHIBEL may use their email address to send them information concerning collections, new products, events, offers, or brand news.

When processing is based on consent, it can be withdrawn at any time.

Each commercial email includes a means to unsubscribe from the communications concerned.

10. COOKIES AND SIMILAR TECHNOLOGIES

The site may use cookies and similar technologies to ensure its operation, remember certain preferences, secure navigation, and, depending on the tools used and the user's choices, measure audience or offer features related to marketing and advertising.

Cookies strictly necessary for the site's operation may be placed when regulations allow without prior consent.

When consent is required for other cookies or trackers, the user can accept, refuse, or customize their choices via the preference management tool offered on the site.

The site may notably use technologies offered by Meta Platforms (Facebook and Instagram), such as the Meta pixel, to measure the effectiveness of advertising campaigns and, when the user has consented, to allow the personalization or measurement of advertisements. These technologies requiring consent are only used according to the choices expressed by the user via the cookie management tool.

The user can modify or withdraw their choices at any time via the cookie preference management tool accessible on the site.

11. USER RIGHTS

In accordance with applicable regulations, any data subject may, depending on their situation, have the following rights:

  • right of access to their personal data;
  • right to rectification of inaccurate or incomplete data;
  • right to erasure under the conditions provided by regulations;
  • right to restriction of processing;
  • right to object to certain processing;
  • right to data portability where applicable;
  • right to withdraw their consent at any time when processing is based on it;
  • right to define guidelines concerning the retention, erasure, and communication of their personal data after their death, under the conditions provided by applicable legislation.

To exercise these rights, you can contact ARCHIBEL at:

contact@archibelswim.com

ARCHIBEL may request certain information to verify the applicant's identity when necessary.

If, after contacting ARCHIBEL, you believe that your rights are not being respected, you also have the right to lodge a complaint with the Commission nationale de l’informatique et des libertés (CNIL) (French Data Protection Authority).

Website: www.cnil.fr

12. DATA SECURITY

ARCHIBEL implements reasonable and appropriate measures to protect personal data against loss, unauthorized access, alteration, disclosure, or misuse.

The security of the site also relies on measures implemented by Shopify and the various technical service providers used.

However, no computer system can guarantee absolute security, so ARCHIBEL implements measures adapted to the identified risks in accordance with applicable regulations.

13. LINKS TO THIRD-PARTY SERVICES

The site may contain links to websites, social networks, or services operated by third parties.

ARCHIBEL is not responsible for the privacy practices of these third-party services. Users are invited to consult their own privacy policies.

14. MODIFICATION OF THE PRIVACY POLICY

ARCHIBEL may modify this Privacy Policy to reflect changes in the site, services offered, service providers used, or applicable regulations.

The "Last updated" date at the top of this page indicates the most recent version of the Privacy Policy.

15. CONTACT

For any questions regarding this Privacy Policy or the processing of your personal data, you can contact:

ARCHIBEL
Email: contact@archibelswim.com